Technical support of a site in the Internet

Column of sections of technical support:

1. An introductory part.
2. Additional opportunities.
3. Payment for technical support of a site.
4. General technical support of a site.
5. Registration - advertising support of a site.
6. Additional active advertising a site.
7. Language support of a site.
8. Terms of technical support of a site
9. Graphic support of a site
10. Kinds of sites under the order
11. Opportunities of design
12. Frequently asked questions
To proceed to Russian

1. An introductory part

Technical support of the created site includes the following kinds:
General technical support of a site:
- Modification in pages of a site, his name, the text, the information, schedules and other data - according to wishes of the customer;
- Creation and addition of new pages of a site, in case of need;
- Liquidation of a site in a network the Internet, in case of need;
- Storage of a copy of a site on our local computer, before the termination of term of technical support of a site, and in case of need the site will be restored.
Registration - advertising support of a site:
- Registration, in services, catalogues and search services of the Internet;
- Additional registration, whenever possible, in other services offered by you, catalogues and search services of the Internet;
- Creation of advertising banners and conducting advertising of a banner exchange of your site;
Additional active advertising of a site:
- The organization and conducting active banner and other advertising of your site on the Internet, according to your desire;
- Creation of mirrors, for advertising in systems of automatic advertising a site;
Connection between the customer and Spbmaster: the order, reserves and arrangements, other necessary information, occurs by e-mail.

2. Additional opportunities

The Yandex gives the placed site access to a wide spectrum of on-line services, switching: creation of a personal chat, a forum, translator Lingvo, means of navigation, the counter of visitings, communications. At the request of the customer we shall generate on a site necessary service given by a Yandex.
You can familiarize with the user agreements of a Yandex and his(its) services having pressed: http://www.narod.ru/.
At accommodation of the ordered site on www.narod.ru you receive the address of a site. An example: http://mainsayt.narod.ru/xxx, where: mainsayt is a name of your site in English; further it is necessary - .narod.ru/; further xxx - there is a name of page of a site, for example: main - index.html. You can pick up the name of a site. Try to pick up set of names as very much many popular and short names are already borrowed(occupied). If the name is occupied, we shall suggest you some the variants.

3. Payment for technical support of a site

At the order of a site: general technical support of a site and established registration - advertising support of a site - the first year FREE-OF-CHARGE. That is in the first year - cost of the given technical support is included in cost of the order of a site.
General technical support of a site and registration - advertising support of a site the next years is carried out for a small annual payment.
The additional active advertising of a site including: - the organization and conducting active banner and other advertising of a site on the Internet; - creation of mirrors, for advertising in systems of automatic advertising a site; - paid service.
For more detailed acquaintance with our quotations and ways of payment press - " our quotations ".

4. General technical support of a site:

1) - updating, editing, modification in pages of a site; his names (it is not recommended, in connection with that registration in search machines and catalogues in which the site was earlier registered, and repeated registration at us service paid will be lost); the text; information; schedules and other data - according to your desires.
That is you always, and at any moment, can make changes to pages of the created site. For this purpose it is enough to direct to us the wishes on ours E-mail. For example: at your firm the address or contact phone was replaced; the basic quotations on the goods or services have exchanged; you have wanted to change a photo or a graphic representation; and much many other things...
RULES: the established norm of modification in pages of a site:
- Up to 4 manipulations for the first month of existence of a site in a network the Internet;
- Up to 2 manipulations of the customer each next month.
- Over it the following manipulations about modification - service paid, under the arrangement.
2) - creation and addition of new pages of a site, in case of need;
RULES: - addition up to total (8) pages FREE-OF-CHARGE - in the first month of existence of a site in a network the Internet;
- Addition over total (8) pages of a site - service paid.
3) - liquidation of a site in a network the Internet, in case of need, and a direction of the created pages on E-mail the customer - FREE-OF-CHARGE;
4) - storage of a copy of a site on our local computer, before the termination of term of technical support of a site - FREE-OF-CHARGE, and in case of need (destruction, damages, and other reasons independent of us) the site, whenever possible, will be restored.

5. Registration - advertising support of a site:

1) - registration, in services, catalogues and search services of the Internet:
Spbmaster, after approval by the customer of a site, and the advance payment, registers, whenever possible and subjects of a site, a site in the following established catalogues and search services of the Internet:
Search services: Yandex, Rambler, Aport and others in case of need.
Catalogues: Yandex narod, Rambler, Aport, Mail.ru, Spylog.ru, the Fence, Ivan Susanin, All Russian Internet, the Snail, AllWeb, GOLDEN LINKS, FindMe. Ru, One. Ru, the Catalogue of an interesting - useful Runet and others in case of need.
2) - additional registration, whenever possible, in other services offered by you, catalogues and search services of the Internet.
3) - creation of advertising banners and conducting the established advertising of a banner exchange of your site:
The customer can order conducting banner advertising of his site, that is on pages of the created site there will pass advertising of other sites, and advertising of a site of the customer will pass on other sites of the Internet. The given banner advertising activity is conducted Spbmasters through service BannerBank popular on the Internet. The customer has the right to refuse completely conducting banner advertising on his(its) site.
Spbmaster chooses popular banner networks of the Internet. A limit: up to 6 banner networks on 1 site.
Installation on pages of a site of banners of a format is most popular at Spbmaster: 468x60, 120x60 and 88x31 pc. You can see them on this page of a site. The customer can choose a format of a banner itself, but it is necessary to take into account design of a site. The following formats of banners are at present most distributed: 468x60, 120x60, 88x31, 100x100, 125x125, 120x240, 600x120, 300x120, 234x60 pc and others. At each format the max volume. For example the banner 468x60 - as a rule should not exceed 12 Kb.
Spbmaster will make for the customer advertising banners, and after their approval, will carry out(will spend) banner advertising on the Internet. The basic direction - graphic with the text. The established limit of banner advertising: the format is more 120x60 - than 20 displays in day, less - than 30 displays in day. In case of the big attendance of a site - the quantity(amount) of the established displays can be changed.
After the first month of existence of a site on the Internet, applications for new manufacturing and change of a banner - service paid.

6. Additional active advertising a site:

Additional active advertising of a site - paid service, is conducted at the request of the customer:
1) The organization and conducting active banner advertising of a site of the customer on the Internet:
For example: you have decided to lead active banner advertising of a site on the Internet. We assume, that you wish to advertise for half-year the site banners, and every month to show Internet users of 10000 banners. 60000 banners in total turn out. Average cost of 1000 banners = 0.1 $ (for example in banner network QLE gold " http://qle.ru/bn120x60gold/rec.htm "). Thus we receive 0.1х60=6 $, service Spbmaster will make plus: (5 %) 0.3 $ + (tariff) 4 $ = 4.3 $. In total given advertising will cost for the customer the sum 10.3 $.
In the beginning it is necessary for customer to offer Spbmaster the provisional variant of banner advertising and a total sum which he wishes to bring on advertising then Spbmaster will offer a variant of carrying out of the advertising action and his total cost. After carrying out of calculations and achieved arrangement Spbmaster will begin the organization and conducting advertising.
In addition, creation of an advertising banner if there is no suitable format can be necessary. Creation of one advertising banner - 5 $.
According to banner advertising on the Internet, average attendance of a site under the reference from a banner - 0.2 %, that is from 1000 shown banners, on your site will go about 2 visitors.
The customer can take advantage offered Spbmaster of advertising actions.
2) The organization of advertising of a site in systems of automatic advertising the Internet:
Such as: RUsip, BXOD, HIT and HOST, RASKRUTIM;_RU, NeoSap and others.
Offer the following kinds of advertising: - an exchange of visitings to buy visitings, dispatch of paid letters with advertising your site and the reference to a site to buy accommodation of the banner from them on service. On the average the prices make: visiting 1 up to 0.0019 WMZ, cost of the advertising letter from 0.0015 WMZ. The minimal advertising orders from 0.1 and 3 WMZ.
As a rule creation of the site - mirror, the reduced advertising page which place on a paid hosting and where the given codes and inserts of systems are inserted demands. A paid hosting on the Internet from 5 $ in year, and creation of a mirror - service paid. Almost all free-of-charge hostings on the Internet and - forbid banner networks, search services and catalogues in the rules and agreements, use of systems of automatic advertising.
Connection between the customer and Spbmaster: the order, reserves and arrangements, other necessary information, occurs by e-mail.
The owner of a site - the customer, can independently carry out advertising of the site on the Internet and other possible means of advertising, not informing Spbmaster, for this purpose the customer has URL (reference) of a site. Spbmaster does not carry out advertising a site in expensive projects of the Internet and other means of advertising, giving such work and the responsibility directly to the customer. Expensive advertising projects, for example, give the following the Internet resources:
- Advertising on projects of a Yandex (the Minimal cost of the order - $300): - Advertising on Mail; the Dynamic banner with restriction of quantity of displays to one unique user, Cards, the Bar, TV, Dictionaries, Page 404 and another;
- Registry, the minimal cost of the order - $300, the address: www.registratura.ru.
For the customer search of advertising paid services on the Internet not a problem.
For more detailed acquaintance with our quotations and ways of payment press - " our quotations ".

7. Language support of a site

Spbmaster creates sites in two languages: Russian and English.
The basic orientation on Russian-speaking visitors of the Internet: 1) sites in Russian;
2) Sites in Russian and English languages;
3) Sites ttranslated to Russian from English, with the purpose to inform the necessary information with English-speaking a web of resources. Such orders are accepted from direct owners of English-speaking sites, after the certain check, for example after accommodation on the English version of a site of the time reference, a sign, figure, a word....
We do not guarantee, that the created site and his translation, does not contain mistakes, and also we do not bear what responsibility for direct or indirect consequences of application of the made site and his pages, including because of possible mistakes or typing errors.
For creation of new pages of a site, addition of pages in English, modification and so on, the above-stated rules and conditions of technical support operate.

8. Terms of technical support of a site:

General technical support and registration - advertising support of a site are carried out year from the moment of accommodation of a site on the Internet, and approval by the customer, and in the subsequent it is prolonged for one year, after the established payment.
In default and non-payments technical support of site Spbmaster stops, the copy of a site is sent on E-mail the customer with the notice on the termination of conducting technical support of a site, the site is liquidated in a network the Internet, his services and services. During 2 weeks.
Modification, creation of new pages and so on is made from a week till 2 months.
Additional active advertising of a site - is conducted under the established arrangement.

9. Graphic support of a site:

Directed graphic representations Spbmaster optimizes, will clean lacks, will finish with the necessary format. The customer directs graphic representations on ours E-mail.
Do not try to bring in pages of a site many graphic representations (except for sites of photo galleries, picture albums) as it leads to to slower loading of a site in a browser of the user, that can frighten off the last. We can pick up and offer you the to the schedule, at absence at you necessary.
The direction of graphic files of a format is desirable: gif and jpg.

10. Kinds of sites under the order

Spbmaster offers manufacturing simple sites and sites with frames. The basic orientation are simple sites from several pages with references. Simple pages of a site are faster loaded into a browser of the user, and have simple structure. An example of a simple site.
Sites with frames have more complex structure, are more slowly loaded into a browser of the user. See a site with 2 frames, and estimate time of his loading: to see a site with the frame.

11. Opportunities of design

Spbmaster making a site, can bring to a site in simple scripts, for improvement of design of a site. Service free-of-charge, also is approved by the customer.

12. Frequently asked questions

You can frequently familiarize with asked questions of customers having pressed: " Frequently asked questions "

Order creation of a site you can having visited page: " our quotations ".